Smartech Door Systems

Customer support

“I have high expectations and am looking for a company to specify and deliver.”

Cropped image of architect working with construction plans
Customer satisfaction is the goal that drives our decisions every day. We listen to our clients’ ideas and requirements and will work hard to find a vertically moving door, window or wall solution that suits your building project.

When you choose a Smartech product you also choose Smartech as a partner. We’re here for you if you have any questions during the design phase right until the handover to the end user and beyond.

Our highly trained and experienced sales and customer support teams are based at our head office in Truganina, Victoria, which is 22 km from the Melbourne CBD, and have been with Smartech for many years. They can help you with any questions, issues and special requirements along the way. Our team have a deep knowledge of Smartech windows, doors and walls and can assist you whenever you get stuck or need advice.

Did you know that almost all Smartech products have been customised by the time they leave our factory? We understand that every project is different. We understand the desire to create something that is different and innovative. We are happy to help you with finding the right solution for your building project in order to realise your vision.

Read more about our customisation service here!

Our highly trained installers will take care of the installation of the window, door, or wall on site to make sure that everything is installed correctly.

If you need support or have any questions about our products, why not give us a call on (03) 9747 9233. Or simply send us an enquiry using the contact form at the bottom of this page.